As the game evolves and new features appear, it is entirely possible that your device becomes unable to run the game smoothly, even on lower settings.
We have a list of devices that are currently excluded from installing the game due to very high level of instability:
- Infinix SMART
- Motorola Lenovo K12 Pro
- POCO C31
- Lenovo cebu
- POCO angelicain
- Redmi angelica
- Redmi angelican
- Redmi cattail
- Redmi olivewood
- Redmi pine
- Xiaomi Redmi S2
- TCL EasyTAB8MPCS
- TCL EasyTAB8TMO
- Redmi 9C NFC
- Redmi 9
- Redmi 8A Dual
- TCT (Alcatel) Alcatel JOY TAB
- TCT (Alcatel) Alcatel JOY TAB KIDS
- Samsung Galaxy M02
- Motorola Lenovo K12
- Samsung Galaxy A02
- Samsung Galaxy A20s
- Samsung Galaxy J2 Prime
- Samsung Galaxy Grand Prime Plus
- Samsung Galaxy J2 Pro
- Samsung Galaxy J4+
- Samsung Galaxy J6+
- Samsung Galaxy J7 Prime
- Itel A48
- Itel Vision
- Vivo V2120
- V2120
- Redmi 7A
- Redmi 7A
- Xiaomi Redmi 7A
- SM-G532G
- Redmi Y2
- Redmi 8A
- Redmi 6
- M2006C3MII
- Redmi 6A
- SM-J250F
- M2006C3MG
- SM-J415F
- SM-J610F
- SM-A025F
- SM-G610F
- SM-G532M
- SM-G532F
- Infinix X657B
- M2006C3LII
- moto g(7) play
- V2120
- SM-G532G
- Redmi Y2
- Redmi 8A
- Redmi 6
- M2006C3MII
- Redmi 6A
- SM-J250F
- M2006C3MG
- SM-J415F
- SM-J610F
- SM-A025F
- SM-G610F
- SM-G532M
- SM-G532F
- Infinix X657B
- M2006C3LII
- moto g(7) play
- V2120
- Vivo Y15S
- 9032Z
- 9032Z
- Redmi 9C
For those devices, it will eventually be impossible to download or update the game from the Play Store. If your device is not listed, but you still cannot download the update, it means that the data still has to be updated on that page.
In such situation, we kindly invite you to consider upgrading your device as it is still possible for you to join us on the game, your account won't be lost! All you need to do is to restore your cloud save on your new phone. Should you struggle to do so, please do not hesitate to contact our support team.
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