Reward issues for challenges

You will find below a few explanations on what to expect for challenges reward.

Please note that to qualify to receive a reward, you need:

- Check if you have a "claim reward" button on your leaderboard. The rewards are not distributed automatically anymore.

- To be among the 20 first players of your leaderboards. Leaderboards are split between up to 50 people, meaning that you need to be part of the top 40%.
- To have scored enough points to be on the top 20. Below this threshold, your account is not supposed to receive further rewards.

If you validate those parameters, the leaderboard will remain visible on your account as shown on the following pictures: 

Please contact the support team with a screenshot of your position in the challenge, and we will take it from here.